Welcome to AVORA LEATHER. By accessing, browsing, or using our website, placing an order, or purchasing any product from us, you agree to be bound by the following Terms of Service.
Please read these terms carefully before using our website.
General Terms
The content on this website is provided for general information, product browsing, and shopping purposes.
AVORA LEATHER reserves the right to update, modify, or replace any part of these Terms of Service at any time without prior notice. The updated terms will be posted on this page.
By continuing to use our website after any updates, you agree to the revised Terms of Service.
Product Information
At AVORA LEATHER, every pair is handcrafted using genuine leather. We make every effort to display product details, descriptions, prices, colors, sizes, and images as accurately as possible.
However, slight differences may occur due to screen settings, lighting, photography, handmade finishing, and the natural characteristics of leather.
Natural leather marks, wrinkles, grain patterns, shade variations, and minor finishing differences are part of genuine handmade leather products and should not be considered defects.
Pricing and Availability
All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.
We reserve the right to change product prices, offers, discounts, and availability at any time without prior notice.
In case of any pricing error, product information error, or technical error, AVORA LEATHER reserves the right to correct the error, cancel the order, or contact the customer for confirmation before processing the order.
Orders and Payments
By placing an order on our website, you agree to provide accurate and complete information, including your name, phone number, email address, billing address, shipping address, and payment details.
AVORA LEATHER reserves the right to refuse, cancel, or limit any order if we suspect incorrect information, payment issues, misuse, fraudulent activity, unauthorized transactions, or violation of these Terms of Service.
Payment information is processed securely through trusted payment gateway partners. AVORA LEATHER does not store complete card, UPI, net banking, or wallet payment details on its own servers.
Order Confirmation
After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or website notification.
Order confirmation does not guarantee final acceptance of the order. AVORA LEATHER reserves the right to cancel or refuse an order before dispatch due to product unavailability, payment failure, incorrect pricing, incorrect customer details, or other valid reasons.
Shipping and Delivery
Shipping and delivery will be handled as per our Shipping Policy.
Delivery timelines may vary based on location, courier partner availability, public holidays, weather conditions, operational delays, or other circumstances beyond our control.
Customers are responsible for providing the correct shipping address, phone number, and PIN code while placing the order.
Returns, Exchanges, and Refunds
Returns, exchanges, and refunds will be handled as per our Return & Refund Policy.
Customers are requested to read the Return & Refund Policy carefully before placing an order.
Size exchange, return approval, refund eligibility, quality inspection, and courier charges will be handled according to the terms mentioned in the Return & Refund Policy.
Cancellation
Orders can be cancelled before dispatch only.
Once the order has been dispatched, cancellation will not be possible, and the Return & Refund Policy will apply.
AVORA LEATHER reserves the right to cancel any order due to product unavailability, payment failure, incorrect pricing, incorrect customer information, suspected fraud, or any other valid reason.
Use of Website
You agree to use the AVORA LEATHER website only for lawful purposes.
You must not misuse the website, attempt unauthorized access, upload harmful code, interfere with website security, copy website content without permission, or use the website for fraudulent or illegal activities.
We reserve the right to restrict or terminate access to our website if any misuse or violation is detected.
Intellectual Property
All content on this website, including the brand name, logo, product images, product descriptions, website design, text, graphics, banners, videos, and other materials, is the property of AVORA LEATHER or used with appropriate permission.
You may not copy, reproduce, modify, distribute, publish, or use any website content for commercial purposes without written permission from AVORA LEATHER.
Third-Party Links
Our website may contain links to third-party websites, payment gateways, courier tracking pages, or social media platforms.
AVORA LEATHER is not responsible for the content, privacy practices, security, terms, or services of third-party websites.
Limitation of Liability
AVORA LEATHER will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, delay in delivery, product misuse, website interruption, or inability to access the website.
Our liability, if any, shall be limited to the amount paid by the customer for the product purchased from AVORA LEATHER.
Product Care Responsibility
Customers are responsible for using and maintaining the product properly.
AVORA LEATHER will not be responsible for damage caused by water, moisture, stains, rough use, improper storage, incorrect cleaning methods, excessive wear, or failure to follow product care instructions.
Privacy
Your use of our website is also governed by our Privacy Policy.
By using our website, you agree to the collection and use of your information as described in our Privacy Policy.
Governing Law and Jurisdiction
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website, purchase of products, or these Terms of Service shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India.
Contact Information
For any questions related to these Terms of Service, orders, shipping, returns, exchanges, or customer support, please contact us:
We aim to respond to customer queries as quickly as possible during our support hours.
